Jim Gray

Clinical Director & Consultant Orthopaedic Surgeon

Jim is a Consultant Orthopaedic Surgeon, a Digital Health Entrepreneur and Healthcare Advisor. He has been Clinical Director of Trauma and Orthopaedic Surgery at Bedfordshire Hospitals NHS Trust since 2013.

His role has defined redesigns of clinical areas as well as service reorganisation. He was chosen for the UCLPartners Improvement Fellowship programme for 2018, NHS England Clinical Entrepreneur Programme in 2019 and is focused upon quality improvements not just for clinicians, but to find synergies for all. He has a role as Specialist Advisor for Hospitals for the CQC.

As part of the redesign work, he has embraced lean methodology and has designed a unique healthcare clinic queue management app, DASHclinic, which is part of the NHS Global Digital Exemplar programme at Luton & Dunstable University Hospital.

Founding DASHmed®, Jim aims to bring clinician-centred design to the digital healthcare process, gathering rich data, speed and enhanced customer satisfaction. Digitising the environment can then in turn be reinforced with voice recognition and virtual health assistance. He wants to see an ecosystem harnessing the combined expertise of other micro service building blocks.

Jim is a passionate voice for digital enablement demanding a mobile first user-centred approach and believes we must reach a sweet spot between technology, the clinical frontline and environmental design in the co-creation of solutions.

“The future digital environment needs to heal time. It must automate tasks, making healthcare lean yet more empathic and human, whilst gathering rich data to inform decision-making.”

He defines that effectiveness must be delivered across 4 dimensions:-

1. patients 2. clinicians 3. managers, whilst healing 4. time.

For more information see DASHmed.co.uk

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