Making life at the front desk calmer
AireConsult, our online and video consultation platform helps patients access many of the services they would normally expect in person like a check-up or discussion about a test result. Our platform also helps you to resolve medical enquiries quickly, manage your workload more effectively and provides a virtual waiting room for your patients.
Patients can access a hyperlink from your website, a text or email they’ve received from you, or a QR code — meaning there’s no need for them to sign-up. Patients then complete our user-friendly form which is accessible on all devices. Data is converted into a viewable PDF and securely emailed to you, making it easy to process.
Patients have a quick, convenient and secure alternative to visiting your healthcare services. They can also find answers to their queries online, reducing urgent appointments, freeing up phone lines and reducing waiting times.
Prioritise patients who genuinely need an appointment, help your staff manage their time more efficiently, and provide clinicians with access to a patient’s medical history in advance of a consultation.
Check for red flags early using triage and empower patients to self-care. For example, patients can check for symptoms or illnesses, complete health checks, or can be directed to local directories, giving them more information and peace of mind.
Our group calling enables you to consult with multiple health professionals at the same time, chat with individuals (and their families) or patient groups. You can also use video calling to facilitate handover sessions between healthcare staff at the end of a long shift and use the chatbar feature to support your conversations.
A key advantage of video is the ability to spot visual cues, or perform a visual examination like an inhaler technique assessment. Clinicians can also screen capture visual symptoms for their records. And people who are housebound due to acute pain or a mental health problem can easily access your healthcare team.
AireConsult can also seamlessly send online consult forms to SystmOne and Vision with manual patient matching.